Vendor Returns

Inventory may be returned to a vendor for either credit or exchange.  Vendor RAs are a 3-step process.  You must first add the RA and save it.  This simply enters the information, but makes no adjustments to your inventory.  When you are ready to send the item back, you need to Process the RA.  This will make necessary adjustments to your inventory.  Lastly, when you either receive the replacement item (if exchanging) or you receive the credit memo (if returning for credit) you need to Finalize the RA.  This will update inventory and accounts payable, if applicable.

To create a vendor RA, select Inventory Inventory from the Main Menu.  You will then see the inventory screen. Locate the product.  (See Navigating Records.)  Press [F8].  You will then see the vendor return screen.