Point of Sale Online Help



Page last updated: August 21, 2012


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Correcting Errors

Most errors can simply be corrected by doing the opposite of what you previously did.  For example, you enter a $500.00 payment on customer ABC, when it should have been entered on customer XYZ.  You would need to enter a -$500.00 (negative) payment on customer ABC and then re-do the correct $500.00 payment on XYZ.

THE EXCEPTION TO THIS: If you will be using the Accounting Export report to enter figures into an external accounting software, you must use the NSF check function (and not simply a negative payment) to record an NSF check.  Only use a negative payment to remove an erroneous entry.