Point of Sale Online Help



Page last updated: August 21, 2012


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Finalizing Vendor Returns

When you receive the items back (in the case of an exchange) or you receive the credit memo from your vendor (in the case of a return for credit), you need to finalize the return.

To Finalize a Vendor RA, select Inventory Inventory from the Main Menu. You will then see the inventory screen. Locate the product. (See Navigating Records.)  Press [F8]. You will then see the vendor return screen. Locate the RA you wish to process. (See Navigating Records.)

With the correct RA on screen, press [F3]. If the return type was an exchange, the item will now be placed back into your on hand quantity. If the return type was credit, no adjustment will be made to your on hand, however, a credit will be placed on the vendor's payment screen.