Point of Sale Online Help



Page last updated: August 21, 2012


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Refunds

From the vendor accounts payable screen, select NSF from the toolbar.  A screen very similar to the payment screen will appear.

Click on the radio button for the correct payment method - Check, Credit Card, or Cash.  (Check is automatically selected for you.) Type in the amount you are being refunded and press [Enter]. The description will automatically fill in for you with the payment method and amount.  It is recommended that you leave it as is; however, you may change it if necessary. 

Once you have entered an amount, the remaining to apply will appear in the lower, right-hand corner.  This is the amount of the refund that is remaining to be applied to any open credit invoices.

Selecting Invoices

To select invoices to pay, simply double-click them in the grid.  You may also use your arrow keys or [PgUp]/[PgDn] to move around the grid, pressing [Enter] on any row will select it to pay. As you select invoices, the first column will indicate a 'Y' and the amount to pay will automatically default to the balance due on the invoice.  The remaining to apply will also automatically be adjusted. If at any point, the remaining to apply is less than the balance due on an invoice you have selected, the remaining to apply will be applied as a partial payment against that invoice. Once you have applied the entire refund to the correct invoices and remaining to apply is at 0.00, click Ok to process the refund.

Applying on Account

To simply apply the refund as a credit on your account, do not apply to any invoices. Simply click Ok to process the refund. You will be advised that you did not apply the refund to any invoices, click Ok and the refund will be processed as a credit to your account.